Faster more relevant blog posts PostHaste!

I’m beta testing PostHaste from ClearView Social – learn more about it through the video below:

 

What if you could assemble high performing blog posts in just a few moments? What if this content you create would also tap into a larger conversation automatically, piggy-backing off of interest in current issues in the news? What if you could do all of this in just a couple of minutes? Now you can, with Posthaste.

https://clearviewsocial.com/announcing-the-birth-of-our-new-product/

Good Neighbor – A Hackathon Retrospective

Every year, I try and participate in at least one Hackathon.  As a Product Manager, I find  building and shipping a product as fast as possible is a great way to work on your ability to scope and prioritize features.  This year’s hackathon was Buffalo’s Civic Innovation Challenge.  Which consisted of building an Android App called “Good Neighbor” utilizing Open Data from the City of Buffalo.

Good Neighbor – Pitch Video

Rapid Prototyping Tools

The other benefits of Hackathons is the challenge of learning a new tool or language in a low cost setting. I played around with Monaca and Onsen UI 2 while building this app.  Monaca’s web based IDEA for HTML5 apps was outstanding, I could make an update and instantly see it’s impact on my devices running their Android Debugger App.  Onsen UI allowed me to quickly utilize their Cordoba modules that translate to Android and iOS native UI elements.  I’d recommend both for your mobile prototyping needs.  I built the entire Proof of Concept in about 6-12 hours total.

If you’re hackathon code would pass a peer code review, you probably didn’t push yourself far enough into uncharted territory.

Good Neighbor Features

With Good Neighbor, we wanted to create a multi-lingual app targeted at new immigrants and refugees to the City of Buffalo.  The app acts as a portal in their native language, provide curated links and maps to essential civic services.

Good Neighbor Home Screen
A tappable home screen with easy to identify iconography.
Swipe Menu
A swipeable/tappable menu that uses the same iconography to provide navigation assistance from all views.
Police Precinct Map
A map view showing the different police stations in Buffalo, NY

What was descoped?

“No matter how tightly you try and scope your hackathon app, you’ll always run out of time and have to cut features.”
-Veteran Hackathoner

On the user facing side, we ended up having to bail on the integration with google translate.  It would have been an awesome feature, but we decided that there was more value in adding more content to flesh out the app for the English speaking judges.

On the technical side, we didn’t get to refactoring the app into multiple files, due to a fear that Angular.js might barf and we’d lose a ton of time on a technical “nice-to-have”.  A trade-off we weren’t willing to accept for time that we could have been spending on building out content.  Hackathons breed hacky code, but that’s the point.  They reinforce the “Ship It!” mentality.

Check out the code (Ugly and Hackish)

Fork Good Neighbor on GitHub

Sideload the Good Neighbor App for Android

Micro-contracts: Increase your compliance with good habits

Micro-contracts build Habits

Micro-contracts are one-line agreement with yourself. They are used to short-circuit decision making process for recurring events.  The goal is to increase compliance with habits you’re trying to install in your life. A micro-contract is the building block for a habit.

Building Micro-contracts

A micro contract takes the form:
If <recurring decision point>, I will do <behavior>,  so that I <reason> .

e.g.) If I am going to eat out, I will eat the healthiest option on the menu (or default to a salad with dressing on the side), so that I can live a long and healthy life for my family.

The way that I’m currently programming them into my life is by adding them to my lock screen on my phone.  According to the app, “Quality Time”, I average around 100-120 unlocks a day.  That’s a lot of reinforcement to internalize my current micro-contracts.  If you’re not as heavy of a phone users, you can reinforce your micro-contracts by hanging them next to the mirror in your bathroom or setting your desktop wallpaper to your current list.

Why should you use Micro Contracts?

“We first make our habits, and then our habits make us.” -John Dryden

Research shows it takes up to 90 days to instill a new habit.  For comparison, this is about as long as it takes to close on a house. Which is the largest,  longest, and most complex business deal most people will participate in during their life.  When I’m teaching sales to people, I reinforce the mantra “Old deals die.”, meaning that if you don’t close the deal quickly, something will go sideways and the deal will fall apart.

If “Old Deals Die”, how can we keep them young?  By focusing on action.  In sales, we follow up and keep the process moving.  Checking in with the decision maker, answering questions they have, and educating them on the process.  In our home life, we can revisit our goals daily or weekly, evaluate what’s working and take action on the things that are putting the behavior at risk.

For instance, How many times have you started going to the gym regularly for a few weeks only to miss twice due to work or travel? What happens next? You fall completely out of the routine and it takes months to get back to it. It’s happened to me dozens of times.  In quality management circles, we’d refer to this recurring problem as a “failure mode”.  We’d document it as a risk and determine an approach to mitigate the impact on the project.

Micro Contracts: Controls to Prevent Failure

In our gym example, we’ve documented the failure mode of “Missing Twice”. Now we need to put a control in place to stop it from happening. A control is a guideline that we use to evaluate an occurrence of an event and instantiate a corrective action if it falls outside the desired range.  This sounds like the perfect place create a micro-contract or two.

Let’s look at two variants, an affirmative micro-contract and a negative micro-contract.  The affirmative micro-contract should reinforce the “why” for doing the behavior you’re trying to install.  It’s the “carrot” method of coercion. The negative micro-contract should be the “stick” that escalates the stakes in order to bring yourself back into compliance with the habit when you’ve gone out of control.

Affirmative Micro Contract

If I missed the gym today, I will go to the gym first thing in the morning, so that I continue to improve my health and maintain my mental wellness.

Negative Micro Contract

If I missed the gym two times in a row, I will not <do my favorite thing> until I go to the gym, so that I don’t break my habit, get fat, and become depressed.

 

Implementation of Micro Contracts

My current approach is to add a new micro-contract or two to my life each week. I use them to reinforce the current habit I’m building.  I try to only install or uninstall only one habit at a time, I make them quarterly goals so that they have the full 90 days to become entrenched.  My hope is that by adding micro-contracts each week, I will be able to increase my success rate for forming habits.  These simple statements will help me to control for failure modes and encourage me to refocus on my goals weekly.

Do you have any ideas that could improve micro contracts?  Where do you think they would provide value in your life?  Let me know in the comments below.

 

Violence of Action for Startups

Violence of action means the unrestricted use of speed, strength, surprise, and aggression to achieve total dominance against your enemy.  – Cade Courtley

The Praying Mantis utilizes Speed, Suprise, Strenght, and the Violence of Action.
(c) 2007 Oliver Koemmerling

A Strategy for Startups

Founders, internalize this concept and apply it to your startups’ strategy.  Startups  can operate in ways that established businesses cannot.  Adapt some of the principles of asymmetric warfare to your business.

Speed

Startups can release new features to market before larger competitors could even schedule the initial meetings.  You can adapt to changing market conditions and respond in real-time to current events. In a 5 person company, a change in strategy requires a 15 minute meeting with everyone in attendance.  In a 5,000 person company it takes a quarter of planning and a quarter to execute.

Surprise

Startups by their very nature operate in relative stealth. Most likely you lack the budget for extensive PR and Marketing. Therefore, your competitors have limited information as to your existence, intent, and strategies.  Use this advantage strategically and only come out of stealth when you’ve got your product, marketing, and sales process honed.  You want to gobble up market share before your competitors have time to actively respond to your offerings.

Strength

You’re unable to overpower your competitor in a toe-to-toe slugfest, but you can use a precision assault to overpower their weak links.  Startups can do things that don’t scale, over service your initial accounts, provide concierge support and custom development for your initial customers.  Large companies can’t compete with the level of personalized service a startup give to their customers due to the amount of overhead they have to pay for and their larger customer base. So use the fact that you have lower overhead and a small initial group of customers to wow them into word-of-mouth referrals.

Aggression

“Fight through the objective” by setting challenging weekly goals.  Don’t stop short of whatever you planned, exceed it week to week.  In your first weeks of existence, your objective might be completing a pitch deck or doing a certain amount of market research.  Once you’re building your product, it might involve completing a certain number of story points in a sprint.  As you ship MVP, you should set a challenging cadence for how many leads you call or follow up with each day.   Pick a key performance metric that will drive the success of your business at its current state of maturity and CRUSH IT.

Conclusion

Building something from nothing is a no holds barred fight.  Be relentless and capitalize on any advantage you have over your competition.  Most importantly, don’t quit –  you will fail a thousand times during the creation of your business – but as long as you get up and try again, you’re not out of the fight.

Martians and Entrepreneurs

At some point, everything’s gonna go south on you and you’re going to say, this is it. This is how I end. Now you can either accept that, or you can get to work. That’s all it is. You just begin. You do the math. You solve one problem and you solve the next one, and then the next. And If you solve enough problems, you get to come home. -Mark Watney

In “The Martian” by Andy Weir, Mark Watney is stranded on Mars with his survival completely dependent upon his ingenuity, grit, and super-human ability to never lose hope.  It’s been my experience that startups run on hope long before they have actual capital to deploy,  they also crater when founder’s lose hope even though they still might have money in the bank.

Having a cultural touchstone that reinforces your team’s morale during your startup’s biggest challenges is an effective way to maintain hope.